Hey we understand, sometimes its easier to explain things by saying rather than typing it.
So in these special cases, we will setup a time to contact you directly. Wait...before you get too bummed out, please let us explain. We don't offer live phone support, because we want our support agents to be able to help as many users as possible, as quickly as possible.
The fastest way to reach us is by clicking the little pink bubble at the bottom of the page. It looks like this.
Leave us a message and we'll get back with you really quick. Sometimes with in seconds depending on the time and day of the week. If you need help on a Sunday morning or a holiday, you might have to wait a little longer.
We want to help. Hop back over to your Pink Office account, click the pink bubble and let us know your question; we're here for you.