General

  • Cancellations & Refunds

    Cancellations: As the user, it is your sole responsibility to ensure your account is properly closed. An email or phone request to cancel is not considered cancellation. You may cancel at any time by clicking your name in the top right-hand corner, choosing My Billing, then clicking the "I un...
  • Do you have a phone number I can call?

    Hey we understand, sometimes its easier to explain things by saying rather than typing it. So in these special cases, we will setup a time to contact you directly.  Wait...before you get too bummed out, please let us explain. We don't offer live phone support, because we want our suppor...
  • Help Desk Hours

    We are available for Live Chat (via the pink bubble)Monday - Friday : 9am - 5pm All times are listed in Central Standard Time (CST)
  • How do I cancel my account?

    Step 1: From any page within the application bring down the drop down menu next to your name at the top of the page. Within that menu click on "My Billing". Step 2: On the "My Billing" page there is "Cancel Account" section on the right lower side of the screen. If you desire to c...
  • How do I change my billing information or credit card number?

    If you would like to change your billing information or credit card number start by clicking your name in the top right hand corner of the screen.Next choose "Billing."  Complete all the information on the screen and don't for get to click save before you close.Thank you so much for updating you ...
  • How do I check my email from my email software?

    Brace yourself…here comes all the “geeky details” you’ll need to setup your @pinkoffice.com email address with your own email software.  Please note:  There is no longer support provided for email accounts, since we have phased out webmail when the new version launched.  We recommend selecti...
  • Privacy Policy

    Flourish Inc. (Parent Company of Pink Office™) does not share customer information of any kind with anyone. We DO NOT sell, rent or provide outside access to our mailing list, your personal information, or any data we store on your behalf. Any data a user stores via our facilities is wholly owned...
  • Referral Program

    As a Pink Office customer you are automatically enrolled in our Referral program.  It's a snap to share your love of Pink Office. In the app you will find a button titled "Referrals." Once you click "Referrals" you will be presented with a screen like you see below.  The text paragraph on th...